Information Technology Officer


CARE is an international development organisation fighting global poverty with a special focus on working with women and girls to bring sustainable changes to their communities.

CARE aims to tackle the underlying causes of poverty and social injustice and to bring lasting change to the lives of poor and vulnerable people.

Founded in 1945, today CARE works in over 90 countries around the globe. CARE has been working with Cambodians since 1973, with an office in Phnom Penh since 1991.

Today, CARE focuses on empowering particularly marginalised and vulnerable women in Cambodia, including urban women who are marginalised by occupation, rural women who are denied multiple rights, and women and girls from ethnic minorities.

CARE is seeking a qualified national candidate to fill the position of Information Technology Office (ITO) based in Phnom Penh with frequent travel to project sites.


Salary Range: $660 - $697

Deadline: 14 June 2022, COB.


I- RESPONSIBILITY:

Your major responsibilities will be varied and will include:

  • Assist IT Manager to working across CARE International in Cambodia (CIC) to resolve IT problems, understand needs and offer solutions, especially office365,

  • Improving CIC’s software/hardware implementations in data recovery, data storage, perimeter security, internal security, centralized email, and database maintenance,

  • Assist IT Manager to maintain CIC’s computer security against external threats and ensuring that internal controls are in place to guard against fraud, illicit use of electronic data or improper use of electronic communications,

  • Give support to all staff in troubleshooting system, Internet, network problems, Office 365, SharePoint, diagnosing and solving hardware or software faults

  • Assist IT manager in managing, maintaining and strategically planning for CIC’s IT equipment (i.e. computers and accessories replacement, server upgrades, etc.),

  • Devising state of art systems (within CIC resources) to enable departments to communicate with each other and share data and best practice easily,

  • Ensuring security of CIC’s systems especially those handling the financial operations and data gathering and storage,

  • Ensuring that relevant staff received proper trainings on CIC’s newly introduced systems/software to enable them to use systems/software to their maximum potential including Office365 and SharePoint,

  • Supporting Media and Communication team in maintaining and improving CIC’s website,

  • Install and configure computer hardware, software, systems, printers, scanners etc.,

  • Identify and prepare hardware for disposal when appropriate and ensure hardware and data is stripped and secured before disposal,

  • Assist in maintaining IT asset and inventory records and documentation for equipment

For detail responsibilities, please find them in the attached job description in this announcement below.


II- SELECTION CRITERIA:

  • Bachelor Degree of Information Technology/Computer Science or other related fieldsand/or minimum 2 years relevant work experience, preferably with an International Non-Government Organisation (INGO) and/or private company;

  • Demonstrated experience in following standard policies, procedures and processes and ensure the implementation of basic standard transactions;

  • A willingness to learn about CARE, gender equality and women’s empowerment activities;

  • Demonstrated experience Officer365, SharePoint, network infrastructure and Windows operating systems,

  • Proven ability in operating IT and office equipment;

  • Good in Microsoft Office with knowledge in Microsoft Word and Excel and intermediate numeric skills;

  • Good communication skills in Khmer and good oral and written English Demonstrated good interpersonal skills, sound judgment, planning, problem solving and team building skills;

  • Demonstrated organisational and time management skills and ability to work under pressure and to organise and manage workload to meet deadlines

  • Demonstrated characteristics in honesty, reliability, trustworthiness with the ability to maintain confidentiality,

  • Demonstrated ability to contributes to group objectives and work effectively in a group setting; and

  • Demonstrated commitment to CARE Core values (Respect, Integrity, Commitment and Excellence) and team work

III. HOW WE VALUE YOUR CONTRIBUTION:

  • An opportunity to work in a beautiful natural environment whilst learning and developing your career in international development.

  • Remuneration Package: 13th month salary, Provident Fund, Seniority Indemnity, Medical Allowance, Phone Card Allowance, Accident and Health Scheme with National Social Security Fund, Group Personal Accident with private company, Surgical and Hospital Insurance with private company that also cover your dependents, Cost of Living Allowance, Annual Increment and Relocation Allowance.

  • You will have the opportunity to demonstrate your experience in managing a small team of committed professionals, dedicated to improving education /sexual reproductive health outcomes for children, including children from minority populations

  • Flexible Working Arrangement: In order to improve employee’s work-life balance, CARE Cambodia has developed a flexible working arrangement policy. This will assist CARE Cambodia employees to attend to his/her personal needs; allow for off-peak travel; and to have more flexibility for child care.

  • Leave: CARE Cambodia provides staff with paid time off from work for rest and personal time or for other reasons. All full time employees are entitled to 18 days of Annual Leave, 15 days of Sick Leave, 5 days of Special Leave, 3 months Maternity Leave/Adoption Leave, 7 days of Parental Leave/Adoption Leave, Nursing Leave and Study Leave.

  • Public Holiday: CARE Cambodia the mandated public holidays (22) based on the Prakas by the Ministry of Labour and Vocational Training.

  • Time Off In Lieu: CARE Cambodia promotes a healthy work and life balance and does not encourage employees to work outside normal working hours. If those employees have to work during the weekend or public holidays due to requirements, he/she will be entitled to Time off in Lieu.

  • Learning and Development: Continuous improvement through learning and development is a critical aspect of CARE Cambodia’s people focused agenda.

  • Remote Duty Station Allowance: Giving an understanding on some challenges facing by staff that moving to field offices at north eastern provinces, CARE Cambodia provides extra allowance to staff who has no permanent address at filed offices.

IV. APPLICATION INFORMATION:

Interested candidates are requested to submit a CARE application form along with CV and cover letter to khm.jobs@careint.org, or at the CARE Country Office at #91, Street 95, Sangkat Boeung Trabek, Khan Chamkarmorn, Phnom Penh. A detailed job description and application form is available on www.care-cambodia.org or www.bongthom.com. Applicants will be reviewed on a rolling basis with a deadline of June 14, 2022, COB. Only shortlisted applicants will be contacted. Submitted documents will not be returned. In return for your commitment you will benefit from ongoing professional development and a comprehensive benefits package.

CARE is an equal opportunity employer committed to a diverse workforce. Women, ethnic minorities and people with disabilities are encouraged to apply for all CARE Cambodia positions and will be strongly considered regardless of the requirements of the position.

CARE Cambodia is committed to protecting the rights of children. CARE Cambodia reserves the right to conduct screening procedures to ensure a child safe environment.

“Thanks for your interest in CARE! We are committed to each other and to the protection of the people we serve. We do not tolerate sexual misconduct within or external to our organisation and imbed child protection in all we do. Protection from sexual harassment, exploitation and abuse and child protection are fundamental to our relationships, including employment, and our recruitment practices are designed to ensure we only recruit people who are suitable to work with other staff and the people we serve. As well as pre-employment checks, we will use the recruitment and reference process to ensure potential new staff understand and are aligned with these expectations. To find out more, please contact the Senior Human Resources Manager.”


Download Application Form Khmer
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JD_IT Officer_2022
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