Admin and Service Support Officer for Country Office

Who we are?

As a global leader, CARE is shaping the future of the humanitarian and development sector. Eash year, we deliver support and services to millions of people in over a hundred countries. We do this by focusing on our mission and living the values that drive our organization. A career at CARE is an opportunity to be part of a movement that brings communities together to solve complex problems and foster learning change throughout the world. We seek individuals who are passionate about humanitarian and development work, collaborate well with others, embrace learning and innovation, and deliver results.

CARE focuses on empowering particularly marginalized and vulnerable women in Cambodia, including urban women who are marginalized by occupation, rural women who are denied multiple rights, and women and girls from ethnic minorities. CARE focuses primarily on the northeast of the country, Phnom Penh, and surrounding areas.

What it’s like to work at CARE?

CARE is a mission-drive international humanitarian aid and development organization that offers an opportunity to work with people across the world. Not a day will go by that you won’t learn something profound, meet an expert, or write a sentence that can change a life. We are committed to an environment where everyone can succeed.

CARE values teamwork, critical thinking, interpersonal skills and enthusiasm. CARE is committed to providing a supportive and inclusive workplace, where team members are encouraged to learn, grow and share their views. CARE promotes equality and diversity in the workplace as well as within its projects. We are currently seeking a qualified Cambodian national to fill the role of Admin and Service Support Officer for Country Office.

Salary Range: Grad B, Step 1.

The Summary of Job Responsibilities are listed below:

Admin Support

• Prepare, copy, scan, file, bind, and distribute documents and correspondence.
• Support office activities, including organizing meetings, workshops, and logistics.
• Provide front desk support by answering calls, welcoming visitors, and maintaining the visitor logbook.
• Ensure timely and accurate completion of the driver log sheet each month.
• Assist with visa extensions, document attestation, and delivery of official documents to partner ministries and the Ministry of Foreign Affairs and International Cooperation (MoFAIC).
• Deliver payments and cheques for utilities, internet, telephone services, and suppliers.
• Manage the storage room and maintain inventory records.
• Manage petty cash and ensure timely preparation for replenishment.
• Assist with vehicle arrangements in the absence of the Administrative Officer.
• Record monthly usage of utilities, fuel, and airfare for both Country Office (CO) and Field Offices (FO).
• Monitor and replenish kitchen, restroom, and office supplies daily.

Procurement Support

• Enter and update data in the procurement tracking system to ensure accurate and timely records.
• Scan, organize, and maintain procurement documents and contracts.
• Request quotations from vendors and suppliers in accordance with procurement guidelines.
• Prepare daily payment vouchers in coordination with the Finance team.
• Raise Purchase Requisitions using the PeopleSoft System.
• File procurement-related documents, including agreements and expense records for projects.
• Assist in tracking and maintaining consultant profiles and related documentation.

Service Support Office (Cleaner)

• Perform daily cleaning of office areas, including workstations, meeting rooms, restrooms, and common spaces.
• Ensure proper waste disposal and uphold hygiene standards throughout the office.
• Monitor and replenish cleaning supplies, reporting any maintenance or facility issues to the appropriate personnel.
• Support the setup and cleanliness of meeting and event spaces as required.
• Maintain a respectful, professional, and courteous demeanor while performing duties.

Other Responsibilities

• Actively participate in the Annual Performance Planning and Appraisal (APPA) process, including annual reviews, mid-year evaluations, and regular one-on-one meetings, ensuring alignment with individual work plans and organizational goals.
• Support emergency preparedness and response efforts as needed.
• Promote a safe and secure working environment, fostering a culture of safety awareness and consistently adhering to CARE’s safety and security policies and procedures.
• Demonstrate a strong understanding of and commitment to gender equality, women’s empowerment, and CARE’s values, including respect for ethnic diversity and cultural sensitivity.
• Uphold CARE’s Safeguarding Policy and Code of Conduct, ensuring full compliance and accountability.
• Ensure all staff, partners, and vendors involved in selection processes are aware of and comply with CARE’s safeguarding commitments.
• Comply with CARE Cambodia’s financial, human resources, and operational policies, promote effective communication between operations and program teams, and maintain high standards of honesty, integrity, and confidentiality in all professional conduct.

Experiences and Qualifications:

• Completed Hight School Education.
• Prior experience in administrative or procurement support roles is an advantage.
• Experience in office administration.
• Strong organizational and communication skills.
• Proficient in MS Word, Excel, Outlook, Share Point, and People Soft system.
• Familiar with procurement procedures and documentation.
• Detail-oriented and able to follow instructions.
• Minimum 2 years of admin, procurement, & cleaning experience, preferably with an NGO.
• Knowledge of hygiene and cleaning standards – Reliable and able to work independently.

While your demonstrated experience is valuable, CARE is seeking a candidate who brings existing knowledge of, or a willingness to learn about CARE, equality of women and girls, and women’s empowerment activities.

As with all CARE employees, you will need to uphold and promote CARE’s commitment to Child Protection and the Protection from Sexual Harassment, Exploitation and Abuse.

CARE will provide you with a supportive and flexible working environment designed to recognise your valuable contributions and ensure a healthy work-life balance. CARE encourages continuous improvement through learning and development opportunities.

Please refer to the JD for more detailed information of Job Responsibilities, Experiences and Qualifications.

APPLICATION INFORMATION

Interested candidates are requested to submit a CARE application form along with CV and cover letter to khm.jobs@care.org by the Subject “Admin and Service Support Officer”, or at the CARE Country Office at #39 (3rd floor), Street 352, Sangkat Boeng Keng Kang Ti Muoy, Khan Boeng Keng Kang, Phnom Phnom Penh, Cambodia. A detailed job description and application form is available on www.care-cambodia.org or www.bongthom.com. Applicants will be reviewed on a rolling basis with a deadline of 05 September 2025. Only shortlisted applicants will be contacted. Submitted documents will not be returned. In return for your commitment, you will benefit from a comprehensive benefits package.

CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.

CARE International in Cambodia is committed to protecting the rights of children. CARE International in Cambodia reserves the right to conduct screening procedures to ensure a child safe environment.

CARE participates in the Inter-Agency Misconduct Disclosure Scheme. In line  with this Scheme, we hereby request information from the candidate’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All offers of employment are subject to satisfactory references and appropriate screening checks. By submitting the application, the job applicant confirms her/his understanding of these recruitment procedures, and that CARE Cambodia requesting the information specified above.

CARE places human dignity at the centre of its relief and development work. At the heart of CARE’s efforts to impact poverty and social justice is its engagement with marginalized communities, and vulnerable adults and children. Vulnerable adults and children are particularly at risk of sexual exploitation and abuse. CARE commits to the protection from sexual harassment, exploitation and abuse (PSHEA) of vulnerable adults, involving CARE Employees and Related Personnel. CARE has a zero tolerance toward sexual exploitation and abuse and child abuse. CARE takes seriously all concerns and complaints about sexual exploitation and abuse and child abuse involving CARE Employees and Related Personnel.